Abstract: Protecting patron privacy involves several activities including responsibly managing the data we store about patrons and their use of the library as well as working with our vendors which also access and make use of that data. It also involves educating our patrons so they can better control what happens with their personal information.
Ayre, Lori Bowen
"Protecting Patron Privacy: Vendors, Libraries, and Patrons Each Have a Role to Play,"
Collaborative Librarianship: Vol. 9
, Article 2.
Available at: http://digitalcommons.du.edu/collaborativelibrarianship/vol9/iss1/2