Title

Generations in the Workplace: Does it Affect Employee Retention?

Date of Award

5-27-2010

Document Type

Capstone Project

Disciplines

Leadership and Organizations

Degree Name

Master of Professional Studies

Department

Leadership & Organizations

Advisor

Louise Vaughn

Keywords

Baby Boomers; Characteristics of the generations; Generation X; Generations in the workplace; Millennials; Retention; Retention Strategies; Technology; Veterans

Abstract

For the first time in history, companies have four generations of employees in the workplace, working for them at the same time. The generations include the Veterans, Baby Boomers, Generation X, and the Millennials. Differences in the generations abound due to social, political, and parental influences. Clashes are bound to occur due to these differences. It is imperative that companies discover what the generational differences are and try to meet the needs of each generation in order to keep turnover low. Companies that recognize what influences or motivates each generation of workers adds value and strength to the organization; happier employees means better employee retention which may reduce turnover costs such as advertising, recruiting, interviewing, and training.

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