Charging late fees makes no sense. It is a paternalistic and punitive practice that is at least a century old and it doesn’t work. It is costly and creates an unpleasant dynamic between patrons and staff and discourages people from coming to the library and using library resources.
Ayre, Lori Bowen
"Cents and Sensibility: Late fees do not belong in public libraries,"
Collaborative Librarianship: Vol. 11
, Article 3.
Available at: https://digitalcommons.du.edu/collaborativelibrarianship/vol11/iss2/3