Publication Date
Summer 2014
Document Type
Article
Keywords
Assessment, Student workers, Access services, Statistics, Building usage, Academic library
Abstract
Generating, collecting, and analyzing building usage statistics can greatly increase the ability of an access services unit to meet the changing dynamic of patron needs in an academic library. By analyzing three different data points, the Access Services Unit in Malpass Library at Western Illinois University was able to determine the most effective and efficient way to deploy the student workforce to meet the demonstrated needs of the patron population throughout the day. This article will examine those data points and how they were analyzed in order to improve the services provided by the Access Services Unit.
Publication Statement
Copyright held by the author or publisher. User is responsible for all copyright compliance.
Rights Holder
Ryan F. Buller
Provenance
Received from author
File Format
application/pdf
Language
English (eng)
Extent
16 pgs
File Size
381 KB
Publication Title
Journal of Access Services
First Page
1
Last Page
16
Recommended Citation
Buller, Ryan F. “Utilizing Building Usage Assessment: Determining Deployment of Student Workers in an Academic Library.” Journal of Access Services 11.3 (Summer 2014): 109-118.