Date of Award


Document Type


Degree Name


Organizational Unit

Morgridge College of Education

First Advisor

Gloria Miller, Ph.D.

Second Advisor

Karin Dittrick-Nathan

Third Advisor

Kathy Green

Fourth Advisor

Christopher Nelson


Culturally and linguistically diverse, Decision making, Problem-solving, School psychology


It has been projected that by 2020 one out of three children will originate from a culturally and linguistically diverse (CLD) population (Rogers & Lopez, 2002). Thus, school psychologists are called to reexamine and modify their service-delivery methods to better meet the needs of CLD populations (Guerrero & Leung, 2008). The purposes of this study were: (1) to identify what a CLD problem-solving process looks like in the daily practices of school psychologists; (2) identify the impact of perceived value and skill level on the frequency of implementation practices of a CLD problem-solving model; and (3) identify if personal characteristics impact implementation practices of a CLD problem-solving model. Feedback from an expert panel was used to validate the content of a newly developed CLD problem-solving survey. An in-state procedural pilot study was conducted using a sample of state association members. The primary dissertation study was a revised version of the in-state procedural study using a larger, more representative sample of school psychologists identified in states with large CLD populations. Ratings for perceived value, skills level, and frequency of implementation practices were collected. Methods of analyses included: (1) item analyses; (2) descriptive statistics; and (3) multiple regression. A factor analysis was used to evaluate the underlying factors of the newly, developed CLD problem-solving process. Results are expected to better assist trainers with the improvement of professional development trainings related to CLD competencies of school psychologists.

Publication Statement

Copyright is held by the author. User is responsible for all copyright compliance.

Rights Holder

Janeann M. Lineman


Received from ProQuest

File Format




File Size

237 p.


Multicultural education