Date of Award

1-1-2008

Document Type

Thesis

Degree Name

M.A.

Department

Conflict Resolution Institute

First Advisor

Karen Feste, Ph.D.

Second Advisor

Frank Laird

Third Advisor

Douglas Allen

Keywords

Role theory, Organizational dynamics, Conflict

Abstract

This thesis seeks to explain why the Department of Homeland Security had difficulty fulfilling its roles when it was formed, specifically its role as grant administrator. Role theory surmises that conflict arises from unclear expectations, conflicting expectations, and too many roles. This study utilized various public testimonies, legislation, and other government documents to examine how the missions of the twenty-two agencies that were merged together to make up DHS changed. Even though DHS has changed continually over the five years since its existence most employees seem to be clear on the mission of the organization in which they work. However, there is still a considerable amount of conflict resulting from the agencies being forced together in such a frankensteinian way.

Publication Statement

Copyright is held by the author. User is responsible for all copyright compliance.

Provenance

Received from ProQuest

Rights holder

M. Katherine Manderson

File size

154 p.

File format

application/pdf

Language

en

Discipline

Management

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