Consumer Attitude, Purchase Intention, Trust, Social Media, Word of Mouth
The objective of the paper is to bring spotlight on literature related to consumer attitude and purchase intention. The Paper attempts to identify and segregate factors which are vital and critical antecedents to formation of consumer attitude consequently “Intention to purchase”. For this purpose over 200 Journal articles were scrutinized on pre-set parameters, while 25 of them that are relevant research papers presented here. The factors considered include social media, traditional media, Word of mouth, message process involvement and trust. The findings of the study include a gamut of research objectives and aims, host of pertinent scales, commonly adopted methodologies, variety of variables and opportunity for conducting impactful research.
Shastry, Venkatesh S. and Anupama
"Consumer Attitude and their Purchase Intention: A Review of Literature,"
International Review of Business and Economics: Vol. 5:
2, Article 3.