Publication Date


Document Type



Academic library, Electronic collections


A statistical analysis of responses to a LibQUAL+™ survey at the University of Colorado at Boulder (UCB) was conducted to investigate factors related to patrons’ satisfaction with electronic collections. It was found that a respondent’s discipline was not related to his or her satisfaction with the Libraries’ electronic collection, nor was the frequency with which the respondent used the Libraries’ facilities or used commercial search engines. The factors significantly related to users’ satisfaction with electronic collections were the frequency with which they used the Libraries’ Web site, and, most interestingly, the physical library they most often visited.

Copyright Statement / License for Reuse

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Publication Statement

Copyright held by the author or publisher. User is responsible for all copyright compliance.


Published version may be viewed at: