Digital libraries, Usability, Distributed models, Information seeking behavior, Digital Public Library of America
This article presents the findings of a case study that examined user navigation in a large-scale digital library in the context of academic use. Using the Digital Public Library of America as case, the study explored user navigation and understanding of a distributed model of large-scale digital libraries. The DPLA model involves two- or three-step navigation pathways. Most study participants could navigate the DPLA distributed, multi-layered system effectively. This study found some confusion among the participants when they had to move through a three-step process to locate digital objects provided by a metadata aggregator service hub. The study participants also pointed out the advantages of a distributed model in collocating digital resources and connecting users to a wide range of digital libraries.
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Matusiak, K.K. (2017). User navigation in large-scale distributed digital libraries: The case of the Digital Public Library of America. Journal of Web Librarianship 12 (3), 1-15. doi: 10.1080/19322909.2017.1356257