Patient Engagement and the Baby Boomers: A Case for Innovation in Home Care

Date of Award


Document Type

Undergraduate Capstone Project

Degree Name

Master of Professional Studies

Organizational Unit

University College, Healthcare Management


Healthcare Leadership

First Advisor

Richard Welter


Health coaching, Patient engagement, Baby boomers


As the generation of Baby Boomers reach the age of 65 and older, they will potentially require assistance with activities of daily living (ADL). At the same time, we have seen an increase in the onset of chronic disease among Americans; some having to do with the activation level these individuals have with maintaining their health. An increase in supply of home care organizations may be the simple answer for the Baby Boomers. As for chronic disease management, getting patients engaged in the maintenance of their health seems to be a harder one to solve. \ This paper looks to identify one solution to both of these concerns in an innovative approach that is unique to the current health care system. When analyzing what is required when working with patients that have a chronic condition, self-management support services are usually represented as being the most important, yet least implemented. An in depth look at what is needed, what is currently offered, and what alternatives exist to better assist patients with chronic disease. Based on the current climate of the healthcare industry, what are the realistic opportunities that would support an innovative approach at both chronic disease management as well as assistance for older adults? The business model identified is one that consists of health coaching within a home care model, allowing for the care of patients to be performed at home versus a central facility.

Publication Statement

Copyright is held by the author. Permanently suppressed.

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