Title

Improving Radical Organizational Change Implementation by Focusing Leadership Efforts on Building Commitment and Trust

Date of Award

5-26-2015

Document Type

Capstone Project

Disciplines

Leadership and Organizations

Degree Name

Master of Professional Studies

Department

Leadership & Organizations

Advisor

David Frostman

Keywords

Trust and Organizational Change

Abstract

Leaders' failure to effectively engage with employees during a change initiative leads to resistance based on lack of trust and unwillingness to commit. To overcome this breakdown, leaders must learn how to generate trust in everyday interactions and develop practices that inspire commitment. The foundational competence needed is the ability to engage in conversations that allow for clarity around the change effort and elicit mutual commitment to a shared future. To address the issue of building leaders' capability to generate trust and commitment, a workshop and business simulation have been designed where conversational effectiveness for implementing change can be explored and practiced.

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