"Filar-Williams: Review of the Campus Collaborative Tools Strategy at UC Berkeley" by Beth Filar Williams
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Abstract

Collaboration tools are becoming popular across campuses. Many institutions are struggling with how to provide support for the multitude of diverse, ever-changing, often open source programs that are frequently used “to fly under the radar” of campus IT protocols. Scores of collaborative tool choices exist, but many are fragmented and unmanageable.

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