Date of Award
6-15-2024
Document Type
Masters Thesis
Degree Name
M.S. in Computer Science and Engineering
Organizational Unit
Daniel Felix Ritchie School of Engineering and Computer Science, Computer Science
First Advisor
Kerstin S. Haring
Second Advisor
Keith E. Miller
Third Advisor
Chris J. GauthierDickey
Keywords
Autonomous aerial vehicles, Bystanders, Logistics, Mobile applications, Privacy, Value-centered design
Abstract
A common set of problems commercial delivery companies face is finding ways to increase the efficiency and reliability of the “last mile” of a package’s journey, all while reducing operating costs. This need for efficiency has driven many companies to explore using unmanned aerial vehicles (UAVs), or drones, to get packages to their final destination. Although UAVs have great potential to help increase efficiency in commercial package delivery, this comes at a potential cost to the privacy of people who intersect the flight paths of these unmanned vehicles. This thesis explores the effect of a mobile phone application for commercial delivery drones on bystander privacy perception of drone delivery systems. Further, it presents a method for determining what privacy measures should be implemented to engender trust in unmanned delivery platforms. This thesis proposes that the acceptance and adoption of commercial drone delivery systems by the general public requires policies and technologies that address the public’s most significant concerns: safety and privacy. This thesis presents evidence that a user-centered mobile application could increase trust in commercial drone flights. This thesis contextualizes and expands upon the author’s previously published work by presenting a literature review of the state of the drone delivery field and proposing the experimental design for a follow-up study that expands on the findings of the initial study [1].
Copyright Date
6-2024
Copyright Statement / License for Reuse
All Rights Reserved.
Publication Statement
Copyright is held by the author. User is responsible for all copyright compliance.
Rights Holder
Jurgen Heinz Famula
Provenance
Received from ProQuest
File Format
application/pdf
Language
English (eng)
Extent
122 pgs
File Size
13.4 MB
Recommended Citation
Famula, Jurgen Heinz, "Trust, Transparency, and Transport: The Impact of Privacy Protection on the Acceptance of Last-Mile Drone Delivery" (2024). Electronic Theses and Dissertations. 2446.
https://digitalcommons.du.edu/etd/2446
Included in
Information Security Commons, Other Computer Sciences Commons, Software Engineering Commons