"Influences on Small Business Leaders’ Decisions About Supportive Polic" by Marilyn Lucille Brock

Date of Award

Summer 8-24-2024

Document Type

Dissertation

Degree Name

Ph.D.

Organizational Unit

Daniels College of Business

First Advisor

Sung Soo Kim

Second Advisor

Aimee Hamilton

Third Advisor

Anne DePrince

Copyright Statement / License for Reuse

All Rights Reserved
All Rights Reserved.

Keywords

Intimate partner abuse, Workplace productivity, Servant leadership, Stakeholder approach, Socioeconomic status

Abstract

Intimate partner abuse affects millions of individuals from all segments of society, and existing literature demonstrates that it has extensive impacts on American companies through loss of workplace productivity, reduced workplace safety, and employee turnover. While several supportive policies and practices have been suggested for implementation in business environments, many business leaders do not perceive the utilization of such measures as having business value. Thus, this study addresses the question, What influences business leaders’ decisions about whether and to what degree to adopt policies and practices for responding to employees’ experiences of intimate partner abuse? This dissertation is a qualitative study in which thirty-one small business leaders were interviewed. The findings indicate that external and internal environments, as well as leaders’ characteristics and perceptions, influence the type of stakeholder approach they might take, as well as their tendency toward a servant leadership style. Both their stakeholder approaches and their servant leadership styles then influence their decisions about implementing supportive responses for employees who have experienced intimate partner abuse. This effect is particularly strong for the implementation of informal practices. Planned behavior, stakeholder, servant leadership, and critical and feminist theories coalesce to form the theoretical model that is developed herein. This dissertation expands the fragmented research about the intersection between intimate partner abuse and business leadership, it develops a new combined theoretical model that could be applied to other areas of research involving sensitive and stigmatized experiences in employees’ lives, and it suggests ways in which sex, gender, and various elements of socioeconomic status could influence leaders’ and employees’ experiences of such situations. Ultimately, these findings provide new insights for management training and consulting, as well as an understanding of how best to support leaders’ decision making-processes.

Copyright Date

8-2024

Publication Statement

Copyright is held by the author. User is responsible for all copyright compliance.

Rights Holder

Marilyn Lucille Brock

Provenance

Received from Author

File Format

application/pdf

Language

English (eng)

Extent

233 pgs

File Size

4.0 MB

Available for download on Sunday, September 27, 2026



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