Developing Cultural Competence Training in the Clinical Health Care Setting

Date of Award


Document Type

Undergraduate Capstone Project

Degree Name

Master of Professional Studies

Organizational Unit

University College, Strategic Human Resources


Strategic HR Management

First Advisor

James Krefft


Cultural competence training, Culturally and Linguistically Appropriate Services standards, CLAS, Cultural barriers, Limited English proficiency, Health literacy


Health inequality is currently a significant focus in the health care arena. New legislative and accrediting mandates have increased awareness of cultural and linguistic barriers in health care. As the United States is increasingly becoming culturally diverse, health inequalities is widening. Unfortunately, barriers within the system can yield potential costly and deadly results. Cultural competency training, on the clinical level, is a significant tool in providing an equal playing field, narrowing the disparity gap. Review of literature provides clear and concise definition of cultural competency, common barriers, and interventions. Current barriers identified on the clinical level illustrate that organizationally integrated training that focuses on self-awareness and effective verbal and non-verbal communication provides efficient and equal treatment for all.

Publication Statement

Copyright is held by the author. Permanently suppressed.

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