Title

Factors that Reduce Canadian Refugee Claimants' Full Disclosure During the Immigration Interview Process

Date of Award

3-11-2011

Document Type

Capstone Project

Disciplines

Applied Communication

Degree Name

Master of Professional Studies

Department

Organiz & Prof Communication

Advisor

Suzanne Snider

Keywords

immigration; interview; refugees

Abstract

A comparison of the Canadian guidelines applicable to asylum seeking refugee claimants to the standards denoted in the guidelines produced by the governing body for the protection of refugees indicated similarities in scope and recommendations. However, studies show that the interview process for those seeking asylum in Canada has problems that reduces the mention of essential details about the applicants' reasons for looking for a safe haven. Expert observation shows support from previous findings that interviewers lack communication skills and the ability to create an environment to encourage disclosure. Interview officials can use a more practical, tangible and compassionate communication approach in a more empathetic environment to encourage disclosure.

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