Title

Generational Diversity in the Workplace: Effective Management of Multiple Generations

Date of Award

11-17-2010

Document Type

Capstone Project

Disciplines

Leadership and Organizations

Degree Name

Master of Professional Studies

Department

Leadership & Organizations

Advisor

Rob Williamson

Keywords

diversity; inter-generations; management

Abstract

The distinct differences between Traditionalists, Baby Boomers, Generation Xers, and Millennials influence retention, leadership, communication, and other elements driving an organization, which creates challenges for companies retaining multiple generations. Engaging each generation and bridging the generation gap are key factors in resource management. Traditionalists, Baby Boomers, Gen Xers, and Millennials share many commonalities as human beings, but the historical, economic, and cultural experiences of each generation create distinct characteristics that set them apart from other generations. Organizations' inability to incorporate the traits of each generation can lead to human resource issues including retention, communication, team management, and individual management. Understanding generational differences will lead to improved human resource management and enhanced organizational success.

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