Glue Technology: A Blueprint for Cultural Integration

Date of Award


Document Type

Capstone Project


Strategic HR Management

Degree Name

Master of Professional Studies


Strategic HR Management


James Krefft


Cultural integration; Cultural integration mechanisms; Glue technology; Informal networks; Integration plan; Integration process; M&A; M&A integration; Mergers & acquisitions


Despite the gargantuan stakes that mergers and acquisitions represent, global companies' success rate at integrating organizations has been dismal, incurring billions of dollars in lost shareholder value. International human resources' handling of the cultural integration process is the principal differentiator between success and failure. This Capstone project proposes a process for developing cultural integration mechanisms, known as glue technology, and provides a step-by-step process map for execution through four phases. During planning, the need for glue technology is defined. Through analysis, rewards systems are assessed, and a strategy is chosen. In implementation planning, unanimous executive commitment must be secured. Last is measurement based on the integration plan's objectives. Enabling mechanisms such as removing negative influencers, speed, and communication are discussed.

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