HR Consulting for Small Business

Date of Award


Document Type

Undergraduate Capstone Project

Degree Name

Master of Professional Studies

Organizational Unit

University College, Strategic Human Resources


Strategic HR Management

First Advisor

James Krefft


HR, Human resource administration, Consulting, Small business, Performance management, Job analysis, Job descriptions, Performance appraisals, Nonprofits


The fundamentals of the Strategic Human Resource Management program at the University of Denver were applied to solve an HR challenge for a small nonprofit organization. Modeled on student consulting engagements sponsored by the U.S. Small Business Administration, the student and organization together identified a problem: the requirement for updated job descriptions and a viable performance appraisal process for the organization's staff. The student gathered relevant information, analyzed the collected data, and presented conclusions and recommendations to the organization. Through a job analysis process of observation and employee interviews, formal job descriptions were developed and presented for review. Also discussed is the possible implementation of web-based performance appraisal platforms to meet the organization's requirements.

Publication Statement

Copyright is held by the author. Permanently suppressed.

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