Generational Diversity in the Workplace: Effective Management of Multiple Generations

Date of Award


Document Type

Undergraduate Capstone Project

Degree Name

Master of Professional Studies

Organizational Unit

University College, Organizational Leadership


Leadership and Organizations

First Advisor

Rob Williamson


Diversity, Inter-generations, Management


The distinct differences between Traditionalists, Baby Boomers, Generation Xers, and Millennials influence retention, leadership, communication, and other elements driving an organization, which creates challenges for companies retaining multiple generations. Engaging each generation and bridging the generation gap are key factors in resource management. Traditionalists, Baby Boomers, Gen Xers, and Millennials share many commonalities as human beings, but the historical, economic, and cultural experiences of each generation create distinct characteristics that set them apart from other generations. Organizations' inability to incorporate the traits of each generation can lead to human resource issues including retention, communication, team management, and individual management. Understanding generational differences will lead to improved human resource management and enhanced organizational success.

Publication Statement

Copyright is held by the author. Permanently suppressed.

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