The Role of Mission and Vision Statements in Organizational Recovery: Setting the Tone for Future Success
Date of Award
Master of Professional Studies
Leadership & Organizations
Crisis; Culture; Mission; Organizational; Police; Recovery; Statements; Vision
Mission and vision statements are common tools for defining an organization's purpose and its goals for the future. This paper examines the revision of mission and vision statements in response to organizational crises in a police department to determine whether such statements can re-establish positive culture, foster improved morale, and facilitate organizational recovery. Research includes an organizational survey, interviews of police executives, and a focus group. The paper finds support for statement changes, but also finds that improved communication and embedding of organizational values are of greater importance than particular mission/vision statement content to create positive organizational impacts.
Jacks, Aaron, "The Role of Mission and Vision Statements in Organizational Recovery: Setting the Tone for Future Success" (2011). University College: Leadership and Organizations Capstones. 48.